Work

The bottleneck in product work around Workday is rarely the idea. It is the distance between the idea and something a customer can run, and most of that distance is repeated scaffolding, configuration and deployment.

This platform closes that distance. It is built agent-first, which means anything a person can do in the interface is also available over an API, from a command line and through an MCP server, so a person, a script and a model all work it the same way and none of them is a second-class citizen.

It is in production. The specifics stay internal; the shape is the part worth publishing: if you design for the agent from the first commit, the human interface gets better too, because both are forced through the same well-defined operations.

Consultancies leak knowledge. The answer to a question usually exists somewhere, in a document, a ticket or a colleague's head, and finding it costs more than reinventing it.

The enablement plane puts the places people look into one surface with agents on top, so a question gets an answer with its source rather than a search result to read.

Most Workday technical work is a variation on something that has been built before. The work here is making that explicit: capturing the variations as patterns and tooling, so the next build starts from the last one instead of from a blank tenant.

It spans Extend apps, integrations and Prism Analytics, and the same principle that runs through the rest of this site applies: specify it, generate it, validate it, then deploy it, with a machine checking each step.

Service management and delivery tracking are where a lot of a consultancy's real work is recorded, and where a lot of it waits for someone to triage, route and summarise it.

These accelerators put agents on that work inside the tools teams already live in. The role is product owner: the roadmap, the priorities, and the call on what is good enough to ship.

Services are hard to buy when every engagement starts as a blank statement of work. The storefront turns repeatable offerings into defined products with a name and a scope, and puts them where customers already are.